CUCM will cut the last digit for Call Pickup popup window in Jabber - 11 digits

[krizvite]

Hi there, 

is it possible for calling&called party number show more digits then 11? In the +E.164 have all numbers 12 digits.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmfeat/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91_chapter_0111.html

For all incoming calling party numbers will the last digit striped.

Thank you!

[Roger Kallberg]

This sounds like a bug. What version of Jabber and CM do you run? Have you checked this behaviour out on a desk phone, to see if the behaviour is the same?

FYI The ITU standard for E.164 states that maximum length of directory numbers is 15.

[krizvite]

Well this is even written from cisco. Jabber app will show maximal 11 digits for calling party and 11 digits for called party number.

Maybe I have one other question. Do you have an experience with Cisco JVDI? I have implemented Jabber in Citrix environment and I see that the Call Pickup Group work not correct. 

I see in the cisco live slide that the pickup group is not with jvdi supported. 

https://www.ciscolive.com/c/dam/r/ciscolive/us/docs/2017/pdf/BRKCOL-2170.pdf

- Jabber/VXME functionality is based on CTI mode. As such certain softphone mode features are not available (FECC, Call Pickup, SRST)

The question is if there are any news bcs the slide is from 2017