CUCM7.1(3b) CAR User Reports for Bills in CSV format.

[tetsuo.kawakami]

Hi,

When you try to generate bill report in PDF format, you can see via Acrobat reader application.

But when you try it in CSV format, you can not see it via MS-Excel but only IE.

Could anyone tell me why?

My customer would like to look bill reports via Excel and save the bill data so that you can convert it for other application.

How should I do for that?

Reagards,

Kawakami,

NCR Japan

[tetsuo.kawakami]

Hi,

This problem was resolved by TAC.

CSCtb75858 (R)   CAR Reprots - CSV View Report

Symptom:

CAR CSV View Report output is messy. Its not formatted and not readable

Conditions:

CUCM 5.x and greater

Workaround:

1. Save the file in csv format and then view it

2. Right click on the report and select the "view source" option

Thank you, TAC!