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CUCMBE 7.0

khayes1984
Level 1
Level 1

Hello experts!!!

This is my situation. I'm in my lab running Cisco Unified Communications Manager Business Edition and I'm also using the Call Manager Best Practice book to help me setup the server. I've gotten everything down execpt the making outbound calls..I'm running CUBE or atleast I thought I had it working correctly. My telco provider is VIATALK and I've had my SIP trunk working on CCME 4.1, but I'm working with CUCM now, all phones register fine, and internal calls work great, I just struggle with making calls work perfectly.. IP Phone--------->CUCM--------->CUBE---------->ITSP (VIATALK) I have my route patterns configured correctly and attached is my config. Any help would be awesome!

The CUCM box IP address 10.0.1.9

3 Replies 3

Christopher Graham
Cisco Employee
Cisco Employee

What happens when you try to call outbound?  Fast busy?  Make sure that your H323 gateway is configured in cucm with the IP address of the interface 0/1.20, which is where you are binding H323.  Also make sure this interface can reach your CUCM IP.

Aside from that, we would need to see debugs to see what dial-peers you are hitting, and to even see if CUCM is routing the call to CUBE as expected.  Here are the debugs needed:

debug voip ccapi inout

debug ccsip mess

debug h225 asn1

debug h245 asn1

Calls aren't going to the Gateway for some reason. I have the route group setup right, I accidently deleted it and tried to re add it but I got the error that you can't re-add anything only configure a new one.

Can't do any debugs because calls are not going to GW...I've removed all phones, extensions, etc.. partitions, and CSS, and moved everything into one for testing, and still calls aren't going to the gateway. I'm flustrated. Any ideas?