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CUE pilot number busy
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08-05-2015 04:09 AM - edited 03-17-2019 03:53 AM
Hi
I have an issue when dialing my vm pilot number, getting busy tone. Both dialing and pressing app button
Aug 5 10:15:51.712: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:5555@10.50.134.250;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK24dcaa3a
From: "Craig McTaggart" <sip:339@10.50.134.250>;tag=c80084ab59e7001212b4bb43-756af739
To: <sip:5555@10.50.134.250>
Call-ID: c80084ab-59e7000d-2065cc70-3aab2d61@10.50.134.23
Max-Forwards: 70
Date: Wed, 05 Aug 2015 10:15:50 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP7821/10.2.1
Contact: <sip:A5FC-2250@10.50.134.23:5060;transport=udp>
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "Craig McTaggart" <sip:339@10.50.134.250>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Authorization: Digest username="Phone_8",realm="all",uri="sip:5555@10.50.134.250;user=phone",response="dc20537483c069e9bd5bdb87d468f029",nonce="6429E436041A4A27",cnonce="340b61fa",qop=auth,nc=00000016,algorithm=MD5
Content-Length: 351
Content-Type: application/sdp
Content-Disposition: session;handling=optional
v=0
o=Cisco-SIPUA 1993 0 IN IP4 10.50.134.23
s=SIP Call
t=0 0
m=audio 20650 RTP/AVP 8 0 18 102 116 101
c=IN IP4 10.50.134.23
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:102 L16/16000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
Aug 5 10:15:51.724: //1048/C8BC5BDA88A6/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK24dcaa3a
From: "Craig McTaggart" <sip:339@10.50.134.250>;tag=c80084ab59e7001212b4bb43-756af739
To: <sip:5555@10.50.134.250>
Date: Wed, 05 Aug 2015 10:15:51 GMT
Call-ID: c80084ab-59e7000d-2065cc70-3aab2d61@10.50.134.23
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.4.3.M2
Content-Length: 0
Aug 5 10:15:51.732: //1048/C8BC5BDA88A6/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK24dcaa3a
From: "Craig McTaggart" <sip:339@10.50.134.250>;tag=c80084ab59e7001212b4bb43-756af739
To: <sip:5555@10.50.134.250>;tag=29160494-F3B
Date: Wed, 05 Aug 2015 10:15:51 GMT
Call-ID: c80084ab-59e7000d-2065cc70-3aab2d61@10.50.134.23
CSeq: 101 INVITE
Allow-Events: telephone-event
Warning: 399 10.50.134.250 "Transcoder Not Configured"
Server: Cisco-SIPGateway/IOS-15.4.3.M2
Reason: Q.850;cause=47
Content-Length: 0
Aug 5 10:15:51.752: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:5555@10.50.134.250;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK24dcaa3a
From: "Craig McTaggart" <sip:339@10.50.134.250>;tag=c80084ab59e7001212b4bb43-756af739
To: <sip:5555@10.50.134.250>;tag=29160494-F3B
Call-ID: c80084ab-59e7000d-2065cc70-3aab2d61@10.50.134.23
Max-Forwards: 70
Date: Wed, 05 Aug 2015 10:15:51 GMT
CSeq: 101 ACK
Content-Length: 0
Codan-CME#
Codan-CME#
Codan-CME#
Codan-CME#
Codan-CME#
Codan-CME#
Codan-CME#
Codan-CME#
Codan-CME#
Codan-CME#
Aug 5 10:16:06.760: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:5@10.50.134.250;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK6252cb44
From: "Craig McTaggart" <sip:339@10.50.134.250>;tag=c80084ab59e7001439449220-0405368f
To: <sip:5@10.50.134.250>
Call-ID: c80084ab-59e7000f-2732bb02-720d82e8@10.50.134.23
Max-Forwards: 70
Date: Wed, 05 Aug 2015 10:16:06 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP7821/10.2.1
Contact: <sip:A5FC-2250@10.50.134.23:5060;transport=udp>
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "Craig McTaggart" <sip:339@10.50.134.250>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Authorization: Digest username="Phone_8",realm="all",uri="sip:5@10.50.134.250;user=phone",response="a14ed154310fbcedcf667038ee8b7f6b",nonce="6429E436041A4A27",cnonce="66707980",qop=auth,nc=00000017,algorithm=MD5
Content-Length: 352
Content-Type: application/sdp
Content-Disposition: session;handling=optional
v=0
o=Cisco-SIPUA 17266 0 IN IP4 10.50.134.23
s=SIP Call
t=0 0
m=audio 27624 RTP/AVP 8 0 18 102 116 101
c=IN IP4 10.50.134.23
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:102 L16/16000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
Aug 5 10:16:06.772: //1050/D1B47FD288AC/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK6252cb44
From: "Craig McTaggart" <sip:339@10.50.134.250>;tag=c80084ab59e7001439449220-0405368f
To: <sip:5@10.50.134.250>
Date: Wed, 05 Aug 2015 10:16:06 GMT
Call-ID: c80084ab-59e7000f-2732bb02-720d82e8@10.50.134.23
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.4.3.M2
Content-Length: 0
Aug 5 10:16:06.800: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:5@10.50.134.250:5060 SIP/2.0
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK62ed0a00
To: <sip:5@10.50.134.250>;tag=29163F54-24D0
From: <sip:339@10.50.134.23>;tag=c80084ab59e700154722f628-3e87092f
Call-ID: D1B654E3-3A9111E5-88B1A3DF-BC078EFA@10.50.134.250
Date: Wed, 05 Aug 2015 10:16:06 GMT
CSeq: 1000 NOTIFY
Event: kpml
Subscription-State: active; expires=7200
Max-Forwards: 70
Contact: <sip:A5FC-2250@10.50.134.23:5060;transport=udp>
Authorization: Digest username="Phone_8",realm="all",uri="339",response="adabd672ce472c65bbbfb2f92663baf1",nonce="6429E436041A4A27",cnonce="04e45473",qop=auth,nc=00000018,algorithm=MD5
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 0
Aug 5 10:16:06.964: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:5@10.50.134.250:5060 SIP/2.0
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK3e672cc7
To: <sip:5@10.50.134.250>;tag=29163F54-24D0
From: <sip:339@10.50.134.23>;tag=c80084ab59e700154722f628-3e87092f
Call-ID: D1B654E3-3A9111E5-88B1A3DF-BC078EFA@10.50.134.250
Date: Wed, 05 Aug 2015 10:16:06 GMT
CSeq: 1001 NOTIFY
Event: kpml
Subscription-State: active; expires=7200
Max-Forwards: 70
Contact: <sip:A5FC-2250@10.50.134.23:5060;transport=udp>
Authorization: Digest username="Phone_8",realm="all",uri="339",response="e7eab513b8d38d3cd7149246757233ef",nonce="6429E436041A4A27",cnonce="14460d92",qop=auth,nc=00000019,algorithm=MD5
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 205
Content-Type: application/kpml-response+xml
Content-Disposition: session;handling=required
<?xml version="1.0" encoding="UTF-8"?>
<kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="5" tag="Backspace OK"/>
Aug 5 10:16:07.092: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:5@10.50.134.250:5060 SIP/2.0
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK6098e291
To: <sip:5@10.50.134.250>;tag=29163F54-24D0
From: <sip:339@10.50.134.23>;tag=c80084ab59e700154722f628-3e87092f
Call-ID: D1B654E3-3A9111E5-88B1A3DF-BC078EFA@10.50.134.250
Date: Wed, 05 Aug 2015 10:16:06 GMT
CSeq: 1002 NOTIFY
Event: kpml
Subscription-State: active; expires=7200
Max-Forwards: 70
Contact: <sip:A5FC-2250@10.50.134.23:5060;transport=udp>
Authorization: Digest username="Phone_8",realm="all",uri="339",response="5a2f272ebc723af614b67070a330920d",nonce="6429E436041A4A27",cnonce="2882f4de",qop=auth,nc=0000001a,algorithm=MD5
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 205
Content-Type: application/kpml-response+xml
Content-Disposition: session;handling=required
<?xml version="1.0" encoding="UTF-8"?>
<kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="5" tag="Backspace OK"/>
Aug 5 10:16:07.224: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:5@10.50.134.250:5060 SIP/2.0
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK5e84bb90
To: <sip:5@10.50.134.250>;tag=29163F54-24D0
From: <sip:339@10.50.134.23>;tag=c80084ab59e700154722f628-3e87092f
Call-ID: D1B654E3-3A9111E5-88B1A3DF-BC078EFA@10.50.134.250
Date: Wed, 05 Aug 2015 10:16:06 GMT
CSeq: 1003 NOTIFY
Event: kpml
Subscription-State: active; expires=7200
Max-Forwards: 70
Contact: <sip:A5FC-2250@10.50.134.23:5060;transport=udp>
Authorization: Digest username="Phone_8",realm="all",uri="339",response="59eae2c6939f9a72d27fe6120f34797b",nonce="6429E436041A4A27",cnonce="5ac1e840",qop=auth,nc=0000001b,algorithm=MD5
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 205
Content-Type: application/kpml-response+xml
Content-Disposition: session;handling=required
<?xml version="1.0" encoding="UTF-8"?>
<kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="5" tag="Backspace OK"/>
Aug 5 10:16:07.236: //1050/D1B47FD288AC/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK6252cb44
From: "Craig McTaggart" <sip:339@10.50.134.250>;tag=c80084ab59e7001439449220-0405368f
To: <sip:5@10.50.134.250>;tag=29164124-C3B
Date: Wed, 05 Aug 2015 10:16:06 GMT
Call-ID: c80084ab-59e7000f-2732bb02-720d82e8@10.50.134.23
CSeq: 101 INVITE
Allow-Events: telephone-event
Warning: 399 10.50.134.250 "Transcoder Not Configured"
Server: Cisco-SIPGateway/IOS-15.4.3.M2
Reason: Q.850;cause=47
Content-Length: 0
Aug 5 10:16:07.260: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:5@10.50.134.250;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK6252cb44
From: "Craig McTaggart" <sip:339@10.50.134.250>;tag=c80084ab59e7001439449220-0405368f
To: <sip:5@10.50.134.250>;tag=29164124-C3B
Call-ID: c80084ab-59e7000f-2732bb02-720d82e8@10.50.134.23
Max-Forwards: 70
Date: Wed, 05 Aug 2015 10:16:06 GMT
CSeq: 101 ACK
Content-Length: 0
Aug 5 10:16:07.264: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:5@10.50.134.250:5060 SIP/2.0
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK4a98130a
To: <sip:5@10.50.134.250>;tag=29163F54-24D0
From: <sip:339@10.50.134.23>;tag=c80084ab59e700154722f628-3e87092f
Call-ID: D1B654E3-3A9111E5-88B1A3DF-BC078EFA@10.50.134.250
Date: Wed, 05 Aug 2015 10:16:06 GMT
CSeq: 1004 NOTIFY
Event: kpml
Subscription-State: terminated; reason=timeout
Max-Forwards: 70
Contact: <sip:A5FC-2250@10.50.134.23:5060;transport=udp>
Authorization: Digest username="Phone_8",realm="all",uri="339",response="7ff33fec79ff87147e59f27afeccda0a",nonce="6429E436041A4A27",cnonce="10336994",qop=auth,nc=0000001c,algorithm=MD5
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 218
Content-Type: application/kpml-response+xml
Content-Disposition: session;handling=required
<?xml version="1.0" encoding="UTF-8"?>
<kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="487" text="Subscription Exp" suppressed="false" forced_flush="false" digits="" tag="Backspace OK"/>
Any ideas
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08-05-2015 04:25 AM
Your calls is failing with cause code 47 which means codec issue, i have check the config why transcoder is in shutdown state . can you please enable and register then make one test it should work. if issue not solved please collecte debug voice ccapi inout as well along with ccsip
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 10.50.134.23:5060;branch=z9hG4bK6252cb44
From: "Craig McTaggart" <sip:339@10.50.134.250>;tag=c80084ab59e7001439449220-0405368f
To: <sip:5@10.50.134.250>;tag=29164124-C3B
Date: Wed, 05 Aug 2015 10:16:06 GMT
Call-ID: c80084ab-59e7000f-2732bb02-720d82e8@10.50.134.23
CSeq: 101 INVITE
Allow-Events: telephone-event
Warning: 399 10.50.134.250 "Transcoder Not Configured"
Server: Cisco-SIPGateway/IOS-15.4.3.M2
Reason: Q.850;cause=47
Content-Length: 0
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08-05-2015 04:47 AM
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08-05-2015 05:07 AM
Hi
Issue resolved. Changed all the phone codec to alaw
Now able to dial vm pilot 5555
Thanks
Steve
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