CUPC update

[billybjo1]

I have 2 CUPC users. When 1 of them updates the contact list it happens immediately. When the other one does it, they have to logout/login. If I login on a different PC, then problem still happens so appears to follow the CUPC user. I can't see any difference in their settings on CUPS or CUCM. Any ideas what this might be?

[aghaznavi]

Try the following solutions:

• If the contact is internal to the corporate network, the UserID attribute in the LDAP Attribute Mapping table might be incorrectly configured in Cisco Unified Presence Administration (Application > Cisco Unified Personal Communicator > Settings). For details about how to configure the Cisco Unified Presence LDAP settings

Make sure that the contact to be added is in the Cisco Unified Communications Manager database and the Cisco Unified Presence database.

• If the contact is in a federated domain, make sure that you properly configured the integration. For details about how to integrate and configure Cisco Unified Presence with Microsoft LCS/OCS.