Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Have a question regarding some issues when running Avaya 9600 phones on my 3560 switches. Under normal circumstances, our IP phones work properly when we manually tell the Avaya phone what vlan it should be in. We use these commands on the ports th...
I created a lab to simulate our production Call Manager 4.2(3)environment using identical OS, server names, IP adresses, and service packs. I then restored a production backup to the Lab Publisher. It looks like there are SQL issues that are preventi...
I have a customer who needs broadcast intercom on all of thier Cisco IP Phones. What is the best 3rd party application for this or can CallManager be configured to do this?Thanks
We just discovered the Cisco Phone Designer application. It's a great way to change the background image on an IP phone. Once an image is downloaded to the phone is there any way to eliminate the horizontal lines that go across the phone's display? (...
Hi Guys,My Customer have a CCM version 5.0.1 and we need advance the time in one hour because in Brazil will start summer hour. My question is: I need change time zone the machine or I need too change the Date/Time in CCM?Thank You,Wilson
To fix the great pain in the but issue with Personal Address Book from 4.X to 6.X we created a SURL with a link and did the auto-login feature. When we upgraded to 6.1.2 this broke and now everyone gets a PD Authentication error with the old URL and...
Hi there,I have a gateway that is connectec to a PBX using VIC2-4FXOFrequently those ports keep "bloqued" after being used... and it is necessary to shutdown the ports to make them work again... This is a example of a port config. Any suggestion for ...
Hi Guys,I am experiencing a problem with speed dials locking up. This only occurs if a user presses the speed dial key and hangs up before the call connects to the remote destination. If trying to use the speed dial again they lock up for indefinate ...
Is it possible to know whether a call is signalled using H.323 or SIP?Right now I just can see SIP calls using command: show sip-ua calls.Thanks in advance.
Hi, We have Cisco Unity Connection version: 1.2(1) when trying to import new users it fails with error message " Failed to send message to remote AXL server. Please check error log for more details." - checked event viewer on the server to no avail. ...
I would like to obtain CMR records for calls between 79xx endpoints and Cisco gateways running H.323 or SIP, though reading the documentation it seems to suggest MCGP is the only supported protocol is this correct ? and why ?/nick
We have mcafee 8.0 antivirus on CCM server installed. When we enable the antivirus, at the time of antivirus update all the CTI route points (QM, PG etc) get unregistered and agents also get logged out. What can we do so that after enabling the antiv...
Guys - Does anyone know if there is a quicker way to submit multiple PAKs for CUCM 6.1 licensing? I am doing an install and having to complete approx 20 of these.Thanks in Advance
A customer would like to investigate using a Sip trunk instead of an ISDN line.Does the Sip trunk behave just as a ISDN line would in terms of caller i.d etc?
In call attendant a call will come in to one of the 6 lines and it will be taken, however once the call is finished it will still appear on one of the lines and so the line cannot be used all day until the phone is powercycled or the pc is rebooted.W...
