CUPC8 login failed!!

[wisit_jan]

I have CUCM8 and CUPS8.0.4. I used CUPC7 it can login every thing fine.

But when I used CUPC8 login failed. I only change config on CUCM from UPC to CSF.

I must edit or add config on where?? Please  suggest me.

(I have log from RTMT Cisco UP Client Profile Agent Service)

[watson.graeme]

hi,

I think CUPC 8 requires the new XMPP services to be started - the routing and authentication ones (cant remember the names) - are these running?

[Brad Martin]

If you upgraded your Presence server from 7.x to 8.x you will need a software version license before you can start the presence engine and pro

xy services.