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Directly forward an answered call to a CUE mailbox

a.trueland1
Level 1
Level 1

How to configure cme 11.5 to be able to transfer an answered call directly into a voicemail box.  phone is a 7941.  No TrnVM softkey available for SIp phone 7941.

AT

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi AT,

There is another method that leverages the Cisco Unity Express E.164 address instead of the primary number to transfer calls directly into VM box. By using this config you eliminate the need for the TrnVM softkey;

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-express/61089-cuetrans.html

Cheers!

Rob