12-28-2009 06:40 AM - edited 03-15-2019 08:54 PM
Hi,
Can any one tell me how to set the settings on CUCM(7.1), where i can define only the name to be dipslayed on IP phone & not the DN while calling to other person.
I tried changing the settings on UDP
Device > Device Settings
Display(Internal Caller ID)- Just put in the text name
ASCII- text name
Line Text label- with text name + DN
ASCII-with text name + DN
Tried Similar Settings on Phone settings
Device > Phone
Any suggestion , will be helpful
Navin
12-28-2009 06:44 AM
Use a translation pattern in between and choose to restricted.
HTH
java
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www.cisco.com/go/pdihelpdesk
12-28-2009 11:44 PM
Hi,
Thanks for the reply
I tried as suggested on translation Pattern. But then it still display the DN, along with the name(text)
e.g. from TEXT NAME
(XXXXX)DN
Navin
12-29-2009 01:03 AM
i think the translation pattren will block the DN and name you will see the call from unknown !
i think use translation pattren as java suggested you
but instead of chose to ristrict the number use calling number trasformation mask and make for example 00000 or any number like main offic number
in this case the name will be shown and the number will be not dial able
good lcuk
if helpful Rate
12-29-2009 01:29 AM
Solution with translation pattern is good, but
1) if phone A calling phone B and you want phone A not see phone B number (or name). You have to set 'Connected Line ID Presentation' (or 'Connected Name Presentation') to 'Restricted'
2) if phone A calling phone B and you want phone B not see phone A number (or name). You have to set ‘Calling Line ID Presentation’ (or ‘Calling Name Presentation’) to ‘Restricted’.
Dariusz
12-30-2009 01:53 AM
Hi Darius,
As told above by Javalenc, i tried configuring the same.
The display format on IP Phone while calling to user "B" still shows as
from TEXT(name)
XXXXX(DN)
we require only name to be displayed & not the DN.
regds,
Navin
12-30-2009 02:55 AM
are you sure your call going through translation not direct to the phone
give the phone CSS that dos not has access directly to the other phone only has access to the translation pattren
give the translation pattren CSS has access to other phones
make sure you have it like this to make sure your call going through the TP not direct
good luck
if helpful Rate
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