Hello,
I have Unity version 7.0(2) integrated with Call Manager version 6.1.3. We are experiencing distortion when we hear the Unity system prompts. We are making on-net calls over the WAN. We only experience this when we call over a WAN link to listen to voicemessages. Is there a QoS setting i can configure on the routers specific to this issue or could something else cause this?
Thanks