03-03-2016 06:21 AM - edited 03-17-2019 06:07 AM
Good day
Would it be possible to set up the Directors phone so that for external calls (cell phones and other non internal calls) only they come through the secretary first but all Internal calls can be phoned directly to the Directors phone.
I'm using Cisco Call Manager express 3850 with IOS c3900e-universalk9-mz.SPA.151-4.M3.bin.. Type of desk phone Cisco 7962 phones.
Is there any command line configuration that i can do to satisfy this request. Because in GUI i cant find any option that can work the same way
*******Below is my telephony Service configuration
<Omitted data>
telephony-service
max-ephones 240
max-dn 200
ip source-address 10.7x.xx.1 port 2000
system message MLTc
network-locale GB
load 7910 P00403020214
load 7912 jar11sccp.8-3-0-50.sbn
load 7920 cmterm_7920.4.0-02-01
load 7925 CP7925G-1.4.5.3
load 7936 cmterm_7936.3-3-7-0
load 7960-7940 P00308000600
load 7942 cmterm-7942_7962-sccp.9-2-1
load 7962 cmterm-7942_7962-sccp.9-2-1
load ata ATA030100SCCP040211A.zup
time-zone 29
time-format 24
date-format dd-mm-yy
dialplan-pattern 1 2522.... extension-length 4
voicemail 1999
mwi relay
max-conferences 4 gain -6
call-forward pattern .T
moh music-on-hold.au
dn-webedit
time-webedit
transfer-system full-consult
secondary-dialtone 9
night-service day Mon 17:00 07:30
night-service day Tue 17:00 07:30
night-service day Wed 17:00 07:30
night-service day Thu 17:00 07:30
night-service day Fri 17:00 07:30
create cnf-files version-stamp 7960 Dec 12 2015 21:04:11
03-03-2016 07:11 AM
Configure a translation rule to change the director's DN into the secretary's DN and apply it in your DPs, since it will only affect calls coming thru the DPs, internal calls will not be affected.
03-03-2016 08:38 PM
Hi jame
Is there a whitepaper which i can refer to that might help. Or a set of command script that i can do in the CME. please hep with step by step process if possible.
03-03-2016 08:43 PM
There's no whitepaper, there's plenty of documentation on cisco.com on how to configure translation rules, with plenty of examples on the usage of them, you can review them, and then simply adjust your config as necessary.
03-03-2016 09:54 PM
So i will search on how to do phone directory translation?. can you help with a specific search index that i can probably use
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