12-08-2008 11:34 AM - edited 03-15-2019 02:58 PM
i have the following problem with do_not_call
1. numbers in do not call text file are still dialed
2. when i'm importing using configuration manager .. seems the file is not translated to a table (no Do_Not_Call table on sql server)
3. i'v read the Cisco Outbound Option: Do-Not-Call List Table documentation. There are more fields in the Do_Not_Call table .. i'v only 2 (not editable).
how can i activate do_not_call? do_not_call table should be on the dialer db right? the same db as were the campaings are loaded..
Thanks in advanced!
12-08-2008 12:51 PM
I believe you should post this in Contact Center forum.
Found this only,
External document (UCOO User guide 7.0) :
http://www.cisco.com/application/pdf/en/us/guest/products/ps524/c1626/ccmigr
ation_09186a00804d7436.pdf
Page: 184 says database for DNC list.
Search for Do Not Call and you will realize how many places need update as
it refers to SQL table.
12-08-2008 01:35 PM
link is not working .. do you have a working one?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide