08-19-2010 07:40 PM - edited 03-16-2019 12:23 AM
Hi ,
we faced the dotted circle problem in the 7942 phones.
I tried some of the troubleshooting methods , but no luck
1) Restart the tftp server
2) tried with the tftpd server ( with option 150 & DHCP )
tested more then 15 times, Phone detect tftp , when it trying to download the termdefault.loads , it went to dotted circle mode.
we tried with the firmware versions 8.5(4) ,8.5(3) ,8.4(3)
Any other way to resolve this ?
Thanks
08-20-2010 04:00 AM
08-30-2010 07:26 AM
Hi ,
It won't help us.
what is the exact reason of phone getting in to dotted circle mode?
Thanks
08-30-2010 11:36 AM
Failed upgrade.
You should read above and follow the indicated steps-
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