cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
563
Views
0
Helpful
4
Replies

download voicemail file

Pawan Arora
Beginner
Beginner

Hi All,

Is there a way to download the old and new voicemail file of the user from unity express?

Regards,

Pawan Arora

4 Replies 4

ronpatel
Collaborator
Collaborator

HI

If you are talking about backing up the voice mail data you can use the Backing Up and Restoring Data feature of CUE. It will backup voice messages also for the users.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_0/ccm_cli/ch5bkrst.html#wp1043341

Procedure how to do it

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a00802fb58d.shtml

Regards

Ronak Patel

Rate helpful posts by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Hi Ronak,

Thanks for the information, I already knew about the backup and restore. Actually we are migrating from express to connection and we want our old voicemail which are in unity express.

Regards,

Pawan Arora

HI

Natively it is not possible. You can see answer in below thread also.

https://supportforums.cisco.com/thread/314188

regards

Ronak patel

Rate helpful posts by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Hi

Also for other thing like first name, last name, display name, primary extension, alias and recorded voice name can be exported from CUE and imported in CUC.

http://www.ciscounitytools.com/Applications/CxN/CUEImport/Help/CUEImport.htm

Above tool is not for Voice message.

Regards

Ronak Patel

Rate helpful posts by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers