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Dropped calls MGCP Temporary Failure

exatxer
Level 1
Level 1

I am having incoming calls to one specific DID number dropping. Below is the Debug ISDN Q931

Any help would be appreciated

Progress Ind i = 0x8088 - In-band info or appropriate now available

Feb 15 08:36:46.324 EDT: ISDN Se0/0/0:23 Q931: RX <- SETUP pd = 8 callref = 0x03CD

Bearer Capability i = 0x8090A2

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA9838B

Exclusive, Channel 11

Calling Party Number i = 0x2183, '2158281685'

Plan:ISDN, Type:National

Called Party Number i = 0x80, '6551'

Plan:Unknown, Type:Unknown

DO-VG02#

Feb 15 08:36:46.336 EDT: ISDN Se0/0/0:23 Q931: TX -> CALL_PROC pd = 8 callref = 0x83CD

Channel ID i = 0xA9838B

Exclusive, Channel 11

Feb 15 08:36:46.336 EDT: ISDN Se0/0/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x83CD

Cause i = 0x8AA9 - Temporary failure

Feb 15 08:36:46.528 EDT: ISDN Se0/0/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x03CD

Feb 15 08:36:46.536 EDT: ISDN Se0/0/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x83CD

Feb 15 08:36:46.836 EDT: ISDN Se0/0/0:23 Q931: TX -> CONNECT pd = 8 callref = 0x83C9

Feb 15 08:36:46.848 EDT: ISDN Se0/0/0:23 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x03C9

6 Replies 6

malket.nahal
Level 1
Level 1

Is the call placed in mute at all? on either end?

Can you please provide more informationon your setup please.

no it is not muted.

I have the same issue, but it happens to all my handsets if the is silence on the line. Can anyone point me in the right direction to fix this issue?

To Clarify, My issue is when you call a specific DID from outside, CM sends a disconnect message back and drops the call. Internally the extensions works fine and calls can be made outside from this extension.

Did you find the cause/solution?

Thank you.

Yorick