DRS Restore CUCM

[alfredobosca]

Hello,

I am doing the restore from DRS service on CUCM publisher but the TFTP service FAILS.

The log regarding the issue show this:

----> BEGIN Standard Output

----> END Standard Output

----> BEGIN Standard Error
/bin/tar: Skipping to next header
bad decrypt
28972:error:06065064:digital envelope routines:EVP_DecryptFinal:bad decrypt:evp_enc.c:438:

gunzip: stdin: unexpected end of file
/bin/tar: Error exit delayed from previous errors
Traceback (most recent call last):
File "/common/drf/scripts/tftp/tftp_do_restore.py", line 51, in ?
logFile.write(msg)
NameError: name 'msg' is not defined

----> END Standard Error

Best regards,

[Terry Cheema]

You have not mentioned the CUCM version but refer to below document the error message matches with this one. Do you have the hostname / ip address same as per original server? If not modify the name to match as per on the original server and retry the restore.

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-71/111796-cucm-drf.html

Error Message: bad decrypt 16404:error

With CUCM 8.x, DRS restore fails for the TFTP components with this error message

error:06065064:digital envelope routines:EVP_DecryptFinal:bad
decrypt:evp_enc.c:438:

Solution

This error message is an indication of the IP Address or Hostname Mismatch. Make sure that the CUCM server has the same IP Address and Hostname as on the MCS servers from where the backup is located. If the hostname is not the same as the backup server, you need to modify the hostname in order to be the same as the backup server and run the restore again.

- Terry

Please rate all helpful posts

[Jaime Valencia]

+5, to add something, that error is not only limited to the IP or hostname, it can be also DNS, or any other of the settings that need to match

·         security password

·         IP address

·         hostname

·         DNS server

·         NTP

·         default gateway

·         system version

[Terry Cheema]

Thanks for the rating Jaime and the additional information - totally agree.