DX650 Caller name not displayed for contacts configured for speed dial

[ilana_ilana]

Hello,

Is there any fix for DX650 BUG ID " Caller name not displayed for contacts configured for speed dial "

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup95171

I am facing exactly same issue as mentioned into bug and there is no workaround mentioned by Cisco.

My DX650 version is sipdx650.10-1-2-41.

Can any one has alternate solution ?

Regards,

[HARIS_HUSSAIN]

If cisco Says there is not WorkAround, I fear there is none.!!

Now as the problem seems to be with Speed dials,

Try this

Phone A (Dx650) say 1111

Phone B (Any Model ) say 2222

Extension 3333 (Just an free extension not assigned to any phone) :- Configure call forward all to 2222

Instead of creating Speed dial for 2222 create for 3333, Check what is displayed !! 

If not try creating a Translation Pattern converting 3333 to 2222.

Update if it works

Thanks

haris

Please take time to rate and mark correct answers.!!!<<

[ilana_ilana]

Thank you Haris for alternate suggestion.

This will work but the speed dial display on phone itself will be 3333 not 2222 (actual number) 

[HARIS_HUSSAIN]

You can mask the same so that it  displays the label or name instead of number

Please rate and mark correct as applicable

[ilana_ilana]

Sorry gents for late update.

The issue fixed after upgrading to the latest version.

Regards,

[Mohammed al Baqari]

Did you try to download the suggest fixed release? Or even downgrade/upgrade?

[ilana_ilana]

There is no suggested fixed release mentioned on bug page.

I looked into the datasheet of latest version to find if bug is resolved in that but didn't find any thing.

[Mohammed al Baqari]

You shld give it a try and downgrade or upgrade.

[HARIS_HUSSAIN · Accepted solution]

Yup, As suggested by Mohammed,

Try to upgrade or downgrade, see if that works.

Because the bug lists 10.1(2) as the known affected release.

Thanks

Haris