Empty 'remote-media-address' field in CDR on IOS router

[Ilya Shilov]

Hello community,

We have CISCO2911-V/K9 with c2900-universalk9_npe-mz.SPA.153-3.M.bin

CDR file accounting is configured:

gw-accounting file
 primary ftp 192.168.1.1/ username test password test
 acct-template callhistory-detail
 maximum fileclose-timer 65

CDR files are regulary flushed to FTP server. But 'remote-media-address' in sip calls records are '0.0.0.0'.

In other side 'sh call hist voice' gives correct information about remote voice gateway IP addresses.

What can be the cause of problem?

[pandiarajan.it21]

Hi Illya Shilov,

I also have this problem. Could you please share the solution if you have found for this issue?

Thanks,

Pandian

[Ilya Shilov]

Hi Pandian,

Unfortunately I still have no solution for this issue.