IP Telephony and Phones

No sound When redirect by Auto-Attend

HiI have situation if anyone faced this issue before which when I dial internal extension during Auto-Attend, it is ringing to internal extension phone but when answer no sound can hear in both end, but when i dialed 0 during Auto-Attend for operator...

Resolved! Merging two CUCM Clusters, different versions and Licensing transfer

I basically just ran into a situation where two companies merged, each having its own CUCM Cluster. One of them is on version 9.x, the other on 8.x. Right now there is an ICT allowing them to communicate with each other, but eventually the plan is to...

9971 phone issues (Directories, Call Logs)

Running CUCM 8.5.1Our 9971 phones (firmware 9-2-1)are constantly loosing the access to Directories. Resetting corrects temporarily.Also call logs, missed calls, etc. showing unknown caller id information on internal calls sporadically. Any advice? I...

Resolved! Does g711ulaw uses only 160 bytes?

Hi,When I run "#show sip-ua calls" command, it shows "Negotiated Codec : g711ulaw (160 bytes)", as mentioned here http://www.cisco.com/en/US/docs/ios/12_3t/voice/command/reference/vrht_s08_ps5207_TSD_Products_Command_Reference_Chapter.html#wp137037...

Resolved! How to identify only SIP calls with "show active voice brief" command in voip gateway

Hi,When I give command "show active voice brief" in Voip Gateway, it displays list of call information like IP address, udp port, codec and etc. Is there any way to identify SIP call? Both H.323 call and SIP call contains same set of information, I...

Forwarding Information in redirect via Huntpilots

Hi,we have following scenario:3 IP phones from type 6941 and 7970.At all phones a forwarding no answer to a hunt pilot is configured.Behind this huntpilot a huntlist with a huntgroup.In this huntgroup all phones above are members. distribution is bro...

Resolved! CUCM 10.5 Permissions (Role, Groups)

Hello, We are running CUCM 10.5 and I would like helpdesk to update "end user" service settings to enable Jabber IM, unfortunately they can't see the save option unless I add them into CCM Super users group which I dont want. I tried CCM Phone admin,...

Intermittent Problem in Outgoing calls using PRI lines

Hi,I am getting below errors intermittently. This problem happens sometimes once in a day and sometime two times a day.I have attached the voice gateways configuration, isdn debug and output of E1 card as a reference. I spoke with Telco guys but as p...

Loading Image on Cisco DX650

I have the same issue everyone is having on loading wallpaper on the DX650. I read the support blog and no one can get a answer or a solution to this issue. Do anyone have a proven way of loading the image on the 650? The admin guide has a gray area ...

Unity Connection v8 add on license

Hi all, I am currently using Unity Connection v8, and now would like to add more user, but it seems it is already end of sales, I can't purchase the add on user license, is it upgrade an ultimate solution? Janis

Auto attendent issue in Cisco unity connection

Hi Guys, AA greeting working fine. but when try to transfer call when press 0 to operator it is not working. Its giving error "Sorry this number don't answerr. Please let me know any needed to be done. Thanks,Saleem

CUCM 10.5 | Call Diversion/ Call Deflection German Provider Telekom

Hello,i got a customer that wants to have a Speeddial that enables forwarding of calls to a specific number in the provider network. In normal operation, a external caller dials 555666 an the call arrives on the Cisco IP Phone. What the customer want...

flow for Process EFA

how to process EFA case?

Resolved! ATA 187 with CUCM 9.1

Dear All,Can you please share with me the configuration guide for ATA 187 or the steps to follow to configure the ATA 187.The scenario is that I have existing voice gateway and call manager 9.1Voice gateway is using E1 line for outgoing and incoming...

Export PHone switch/port information CUCM 8.5

Is there a way to export the phones and their respective switch/ports from CUCM 8.5?I've looked through the bulk admin tool options, but no luck.I am looking for the Network Switch/Port information for each phone. The same information you can see whe...

IP Telephony and Phones

Forum Posts

No sound When redirect by Auto-Attend

Resolved! Merging two CUCM Clusters, different versions and Licensing transfer

9971 phone issues (Directories, Call Logs)

Resolved! Does g711ulaw uses only 160 bytes?

Resolved! How to identify only SIP calls with "show active voice brief" command in voip gateway

Forwarding Information in redirect via Huntpilots

Resolved! CUCM 10.5 Permissions (Role, Groups)

Intermittent Problem in Outgoing calls using PRI lines

Loading Image on Cisco DX650

Unity Connection v8 add on license

Auto attendent issue in Cisco unity connection

CUCM 10.5 | Call Diversion/ Call Deflection German Provider Telekom

flow for Process EFA

Resolved! ATA 187 with CUCM 9.1

Export PHone switch/port information CUCM 8.5

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8821 Phones failing to re-register after reboot