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Enhanced to CUWL Migration

edotson
Level 4
Level 4

We have purchased the Enhanced to CUWL migration SKU  (MIGE-UWL-12X-STD) How do you go about getting the CUWL licenses fullfilled to the SmartAccount? All the Expressway and other licenses where fulfilled but the CUWL licenses did not populate.

1 Reply 1

TONY SMITH
Spotlight
Spotlight

I would email Cisco licensing and ask them.  licensing@cisco.com

Possibly because this is not a outright new entitlement, they may want to see the existing Enhanced licences that are to be replaced with the new CUWL.