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Error Verifying Config Info - Cisco 7481 IP Phone

shoebob
Level 1
Level 1

Hello,

I am attempting to set up a Cisco 7841 IP Phone with SIP. Unfortunately, I am getting an error with the SEP[MAC].cnf.xml file. The phone's status messages show "Error Verifying Config Info". I tried making one myself, but it simply isn't working. Any pointers to get it working would be great. I attached the file below. Again, thank you in advance for any help. 

Note: I changed the phone password for security.

 

SEP[MAC].cnf.xml

<?xml version="1.0" encoding="UTF-8"?>
<device>
<fullConfig>true</fullConfig>
<deviceProtocol>SIP</deviceProtocol>
<sshUserId>admin</sshUserId>
<sshPassword>password</sshPassword>
<devicePool>
<dateTimeSetting>
<dateTemplate>M-D-Ya</dateTemplate>

<timeZone>Eastern Standard/Daylight Time</timeZone>
<ntps>
<ntp>
<name>129.6.15.28</name>
<ntpMode>unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<name>192.168.1.16</name>
<description></description>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<sipPort>5060</sipPort>
<securedSipPort>5060</securedSipPort>
</ports>
<processNodeName>192.168.1.16</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
<connectionMonitorDuration>120</connectionMonitorDuration>
</devicePool>
<commonProfile>
<phonePassword></phonePassword>
<backgroundImageAccess>true</backgroundImageAccess>
<callLogBlfEnabled>1</callLogBlfEnabled>
</commonProfile>
<loadInformation></loadInformation>
<vendorConfig>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<pcPort>0</pcPort>
<settingsAccess>1</settingsAccess>
<garp>0</garp>
<voiceVlanAccess>0</voiceVlanAccess>
<g722CodecSupport>2</g722CodecSupport>
<handsetWidebandEnable>1</handsetWidebandEnable>
<headsetWidebandEnable>0</headsetWidebandEnable>
<headsetWidebandUIControl>0</headsetWidebandUIControl>
<handsetWidebandUIControl>0</handsetWidebandUIControl>
<videoCapability>0</videoCapability>
<autoSelectLineEnable>0</autoSelectLineEnable>
<daysDisplayNotActive>1,2,3,4,5,6,7</daysDisplayNotActive>
<displayOnTime></displayOnTime>
<displayOnDuration></displayOnDuration>
<displayIdleTimeout>00:05</displayIdleTimeout>
<webAccess>0</webAccess>
<spanToPCPort>0</spanToPCPort>
<loggingDisplay>1</loggingDisplay>
<displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
<loadServer></loadServer>
</vendorConfig>
<userLocale>
<name>English_United_States</name>
<uid>1</uid>
<langCode>en_US</langCode>
<version>1.0.0.0-1</version>
<winCharSet>iso-8859-1</winCharSet>
</userLocale>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>

<version>1.0.0.0-1</version>
</networkLocaleInfo>
<deviceSecurityMode>1</deviceSecurityMode>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<idleTimeout>0</idleTimeout>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesURL></messagesURL>
<proxyServerURL></proxyServerURL>
<servicesURL></servicesURL>
<dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>2</transportLayerProtocol>
<dndCallAlert>5</dndCallAlert>
<capfAuthMode>0</capfAuthMode>
<capfList>
<capf>
<phonePort>3804</phonePort>
</capf>
</capfList>
<certHash></certHash>
<encrConfig>false</encrConfig>
<sipProfile>
<sipProxies>
<backupProxy></backupProxy>
<backupProxyPort>5060</backupProxyPort>
<emergencyProxy></emergencyProxy>
<emergencyProxyPort>5060</emergencyProxyPort>
<outboundProxy></outboundProxy>
<outboundProxyPort>5060</outboundProxyPort>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>true</rfc2543Hold>
<callHoldRingback>2</callHoldRingback>
<localCfwdEnable>false</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>0</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>1200</timerRegisterExpires>
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<timerT1>500</timerT1>
<timerT2>4000</timerT2>
<maxRedirects>70</maxRedirects>
<remotePartyID>false</remotePartyID>
<userInfo>None</userInfo>
</sipStack>
<autoAnswerTimer>1</autoAnswerTimer>
<autoAnswerAltBehavior>false</autoAnswerAltBehavior>
<autoAnswerOverride>true</autoAnswerOverride>
<transferOnhookEnabled>true</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>g711alaw</preferredCodec>
<dtmfAvtPayload>101</dtmfAvtPayload>
<dtmfDbLevel>3</dtmfDbLevel>
<dtmfOutofBand>avt</dtmfOutofBand>
<alwaysUsePrimeLine>false</alwaysUsePrimeLine>
<alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
<kpml>3</kpml>
<stutterMsgWaiting>0</stutterMsgWaiting>
<callStats>false</callStats>
<silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
<disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
<startMediaPort>16384</startMediaPort>
<stopMediaPort>32766</stopMediaPort>
<voipControlPort>5060</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<dialTemplate>cisco_dialplan.xml</dialTemplate>
<softKeyFile>softkeys.xml</softKeyFile>
<phoneLabel>LABEL AT TOP RIGHT OF PHONE SCREEN</phoneLabel>
<natEnabled>false</natEnabled>

<sipLines>
<line button="1">
<featureID>9</featureID>
<featureLabel>Line 1</featureLabel>
<name>2000</name>
<displayName>2000</displayName>
<contact>2000</contact>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>2000</authName>
<authPassword>abc123</authPassword>
<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>3</messageWaitingLampPolicy>
<messagesNumber>9999</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>

</sipLines>
</sipProfile>
</device>

1 Accepted Solution

Accepted Solutions

Leo Laohoo
Hall of Fame
Hall of Fame

@shoebob wrote:
<phoneLabel>LABEL AT TOP RIGHT OF PHONE SCREEN</phoneLabel>

Maximum of 12 characters only.

View solution in original post

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

@shoebob wrote:
<phoneLabel>LABEL AT TOP RIGHT OF PHONE SCREEN</phoneLabel>

Maximum of 12 characters only.

Thanks for your help! Looks like I forgot to switch it out.