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Beginner

EX90 keeps on rebooting.

Hi All,

One of my EX90 device is rebooting continuously & not coming up.

I did tried factory resetting the same as per steps below,

1) Power off the device with power cable connected to it.(Pressing power button in front)

2) Press power button for 10 sec + till the time LED start blinking, then release the button.

3) Press power button twice.

4) Factory reset will start.

In my case after step 3 my EX90 reboots again & keeps on rebooting.

Need help from experts please.

Vikas

1 REPLY 1
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Frequent Contributor

" Unplug power cable

Replug power cable

Imediately when the green led in the bottom left corner lights up, press and hold the power button for 10 seconds (the led will turn off), until the green led lights up again.

Push the power button twice within two seconds (two short pushes)

If your device is running a software prior to TC5.1, this method should work for you."

https://supportforums.cisco.com/videos/4440 - last comment... maybe it helps you!

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Posted by WebUser Attila Valguth from Cisco Support Community App

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