11-06-2011 08:52 PM - edited 03-16-2019 07:54 AM
hi,
when i hit the services button in cipc, i dont get the link to em service.
i have created a phone service - EMCIPC
the string - http://192.168.1.28:8080/emapp/EMAppServlet?device=#DEVICENAME#
cucm 7x - 192.168.1.28
i have changed the url parameters from cucm7(servername) to ip.
created default device profile
subscribed the serivces to device profile
enabled EM on the phone..
but i still dont see the EMCIPC when i hit services button.. even after restarting EM service/ Call Manager service / Tom cat service and the phones as well.. what is the problem?
11-06-2011 09:58 PM
You only mention you subscribed the UDP, but did you also subscribed the IPC??
Also, have you created a specific UDP for your IPC?? you only mention the default device profile
I'd recommend you to re-visit the EM config guide and make sure you're not missing any step
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
11-07-2011 10:14 AM
yes i did, all the above.. but i am running this cucm on virtual machine..so i did not turn on all the services. only call manager, EM, TFTP, CTI .. any other services that needs to be turned on.. for EM .
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