I have some issue on call transfer from external numbers going to internal extension, Im getting an error of "cant complete transfer" & sometimes it transferred completely but there are no audio on both ends. I have ISR 4321 running CME at V 12.3. We are using B-ACD aa scripts, all calls coming from the AA script have this issue but when it doesn't go to the AA script it doesn't get any issue.
CONFIG (Version=12.3)
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Version 12.3
Cisco Unified Communications Manager Express
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html
