Hello,
I'm wondering if there is a way to still utilize Forced Authorization Codes and/or Client Matter Codes if the endpoint does not support KPML. I've noticed on some traces of outbound calls, that our endpoint is receiving a KPML Subscription request when part of a route pattern that has these enabled. Since the endpoint does not support KPML, this request is rejected and the call cannot be completed.
Our workaround is to create another route pattern that does not have these enabled; however, when using CMCs to track billing, or other customer interactions, this is not an option.
Any thoughts, or will these endpoints just not be able to participate in those functions.
Thank you