FAC/CMC not working on DX70 with CE 8.3.1

[vikas.wankhede]

Hi All,

 We have multiple DX70 & 80 devices registered on CUCM 9.1.2.

After upgrading these devices from android to ce-8.3.1-Final-3276302-2017-01-13, we found that outgoing PSTN calls with FAC are not working from these devices.

Our observation, it is not prompting for FAC & that is why call is not getting through.

Calls working fine without FAC.

Can someone please confirm if FAC is supported on DX series ce-8.3.1-Final-3276302-2017-01-13 and if not then what is the road map for this (if any) ?

Thanks.

Vikas :)

[Jaime Valencia]

I couldn't find anything in the RN saying anything about FAC/CMC and couldn't find any similar TAC cases, I'd suggest you open a TAC to have this investigated.

FYI, roadmap questions are NDA material and cannot be discussed at public forums.

[vikas.wankhede]

Thanks Jaime for your reply, I'll plan to open TAC case for this soon.

Can someone having DX70/80 with CE check FAC please ? (In case I'm missing any setting/configuration)

Regards,

Vikas