10-16-2008 11:43 AM - edited 03-15-2019 02:00 PM
Hi installed os image 2000.4.5bSR8 in MCS-7845-H2 with success. But when I tried install callmanager 4.2(3). I got an Error Message
"Failure occured trying to determine if Cisco Directory install succeeded. Aborting Cisco CallManager install."
Press OK
System Rolls Back - then offers me the Click FINISH to exit the CCM Wizard
I am then give the following error
" msiexec.exe: Error: 1603: Fatal error during installation "
Can anyone plz give me any good ideas to figure this out....?
10-16-2008 11:52 AM
Hi!
On the publisher check to see if the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\Directory Configuration\ DCDMGRPW
has the following value:
0c0a000a2c101c1a100354615c
If it does not please open a DOS command prompt and type "PasswordUtils ciscocisco123" to generate an encrypted password for "ciscocisco123" (the encrypted password will be 0c0a000a2c101c1a100354615c). Then paste it into the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\Directory Configuration\ DCDMGRPW
and try again!
HTH, if it does please rate!
Tere.
10-16-2008 12:02 PM
Thanks for your quick reply. not found Directory Configuration\ DCDMGRPW
in the Cisco system Inc.
The new ccm is a subscriber
Thanks anyway
10-16-2008 12:09 PM
Hmm yeah sorry I thought it was an upgrade. Have you tried to reload the server and run the installation again?
Couple of things to check are:
1. Make sure the SUB has connectivity to the PUB, issue a ping command for that.
2. Update the hosts and Lmhosts files on the Publisher and the Subscriber servers located on the c:\winnt\system32\drivers\etc folder. Open the files in a notepad and edit the contents.
Once this is done please re-run the installation.
10-16-2008 12:16 PM
Thanks again but we have the same error with 3 subscriber to add in the cluster. We can ping hostname and ip address between PUB and SUB.
10-17-2008 03:26 AM
are you installing the exact same version on the SUBs as the one you got on the PUB???
is DC running on the PUB?? try restarting it
that used to be a common issue on 3.3(3) and 3.3(4) but not in your version. have you changed the built-in admin account to something other than Administrator?? if so put it back and try to install it again
HTH
java
if this helps, please rate
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