Hello,
Suddenly, phones 69XX in only one of my company site are freeze. All are registered in CUCM 8.5 but there is no line and any button pressed doesn't work.
I checked the following details in one of the several phones with the issue:
SCCP69xx.9-2-1-0 firmware was in Phone Load name and in active load id had SCCP69XX.9-1-1-0
I solved all the issues changing the phone load name to SCCP69xx.9-0-3-0 and clicking save and apply config.
Maybe it's a very difficult issue because the example before it's only one of the issues. There's no the same firmware in all phones.
Could anybody help me?.
Thanks in advance.
