Forced Authorization Code with Cisco e20

[rasesramon]

Hi all,

anyone know if it is possible to use cisco e20 Telepresence endpoint with CUCM Forced Authorization Code feature?

We got to register the endpoint as a SIP phone in our CUCM 8.5.1, but we are not able to make calls using FAC feature.

Any suggestion or workaround about?

Thx.

[ashok_boin]

Hi,

It should work normally just like from any other end point. I have not seen any special exceptions for this device.

Are you getting any error for the same while trying through FAC?

Regards...

-Ashok.

[Driss BENATTOU]

Hi,

FAC doesn't support SIP phones.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/admin/8_5_1/ccmfeat/fsfaccmc.html#wp1052254

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[rasesramon]

I thought it doesn't but as this model seems to be replacing cisco 7985 that supports FAC, I hope e20 too.

Do you know if this feature is going to be implemented for e20 in next versions? Or if there is any workaround about?

thx.

[Karan Kapoor]

Hi All

FAC code works on the prompt message i.e. when you dial a number it will ask for the code which is not supported in telepresence endpoints. However if one will dial a number followed by # the FAC code #... 78........6#12345# ( 7 preefix followed by 10 digit number  then # FAC Code # ) the call will go. Checked in my LAB.

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