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Frequent 503 Errors on CUBE

pjcatranis_87
Level 1
Level 1

Hi,

I'm frequently getting 503 and 500 errors on CUBE. If I call from a phone not on CM/CUBE, I can reach the destination number. It is an intermittent problem. Please see the below:

*Apr 2 15:01:18.907: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:1xxxxxx7603@192.168.20.5:5060 SIP/2.0

Date: Mon, 02 Apr 2012 14:59:22 GMT

Call-Info: <sip:192.168.20.11:5060>;method="NOTIFY;Event=telephone-event;Duration=500"

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

From: "John Doe" <sip:xxxxxx6100@192.168.20.11>;tag=a90a2100-69e4-430b-9711-887b44c8d5b5-20796515

Allow-Events: presence, kpml

P-Asserted-Identity: "John Doe" <sip:xxxxxx6100@192.168.20.11>

Supported: 100rel,timer,resource-priority,replaces

Supported: Geolocation

Min-SE: 1800

Remote-Party-ID: "John Doe" <sip:xxxxxx6100@192.168.20.11>;party=calling;screen=yes;privacy=off

Content-Length: 0

User-Agent: Cisco-CUCM7.1

To: <sip:1xxxxxx7603@192.168.20.5>

Contact: <sip:xxxxxx6100@192.168.20.11:5060;transport=tcp>

Expires: 180

Call-ID: 6ce30680-f791beca-1c97-b14a8c0@192.168.20.11

Via: SIP/2.0/TCP 192.168.20.11:5060;branch=z9hG4bKdb5a5ee719fe

CSeq: 101 INVITE

Session-Expires: 1800

Max-Forwards: 70

*Apr 2 15:01:18.927: //3657/895FE6DBA43D/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:1xxxxxx7603@xx.xx.xx.185:5060 SIP/2.0

Via: SIP/2.0/UDP xx.xx.xx.226:5060;branch=z9hG4bK1633CFA

Remote-Party-ID: "John Doe" <sip:xxxxxx6100@xx.xx.xx.226>;party=calling;screen=yes;privacy=off

From: "John Doe" <sip:xxxxxx6100@xx.xx.xx.226>;tag=46BEA494-14D2

To: <sip:1xxxxxx7603@xx.xx.xx.185>

Date: Mon, 02 Apr 2012 15:01:18 GMT

Call-ID: 8962577B-7C0B11E1-A443D244-DE5765DA@xx.xx.xx.226

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Min-SE: 1800

Cisco-Guid: 2304763611-2081100257-2755514948-3730269658

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

CSeq: 101 INVITE

Timestamp: 1333378878

Contact: <sip:xxxxxx6100@xx.xx.xx.226:5060>

Expires: 180

Allow-Events: telephone-event

Max-Forwards: 69

Session-Expires: 1800

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 253

v=0

o=CiscoSystemsSIP-GW-UserAgent 3225 9137 IN IP4 xx.xx.xx.226

s=SIP Call

c=IN IP4 xx.xx.xx.226

t=0 0

m=audio 16676 RTP/AVP 0 101

c=IN IP4 xx.xx.xx.226

a=rtpmap:0 PCMU/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=ptime:20

*Apr 2 15:01:18.927: //3656/895FE6DBA43D/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.20.11:5060;branch=z9hG4bKdb5a5ee719fe

From: "John Doe" <sip:xxxxxx6100@192.168.20.11>;tag=a90a2100-69e4-430b-9711-887b44c8d5b5-20796515

To: <sip:1xxxxxx7603@192.168.20.5>

Date: Mon, 02 Apr 2012 15:01:18 GMT

Call-ID: 6ce30680-f791beca-1c97-b14a8c0@192.168.20.11

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

*Apr 2 15:01:18.975: //3657/895FE6DBA43D/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP xx.xx.xx.226:5060;branch=z9hG4bK1633CFA

From: "John Doe" <sip:xxxxxx6100@xx.xx.xx.226>;tag=46BEA494-14D2

To: <sip:1xxxxxx7603@xx.xx.xx.185>

Call-ID: 8962577B-7C0B11E1-A443D244-DE5765DA@xx.xx.xx.226

CSeq: 101 INVITE

Content-Length: 0

*Apr 2 15:01:19.099: //3657/895FE6DBA43D/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 503 Service Unavailable

Supported: 100rel

Via: SIP/2.0/UDP xx.xx.xx.226:5060;branch=z9hG4bK1633CFA

To: <sip:1xxxxxx7603@xx.xx.xx.185>;tag=3542367562-291291

From: "John Doe" <sip:xxxxxx6100@xx.xx.xx.226>;tag=46BEA494-14D2

Remote-Party-Id: "John Doe" <sip:xxxxxx6100@xx.xx.xx.226>;party=calling;screen=yes;privacy=off

Call-ID: 8962577B-7C0B11E1-A443D244-DE5765DA@xx.xx.xx.226

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRIBE, PRACK, UPDATE

Contact: <sip:1xxxxxx7603@xx.xx.xx.185:5060>

Call-Info: <sip:xx.xx.xx.185>;method="NOTIFY;Event=telephone-event;Duration=1000"

Content-Length: 0

*Apr 2 15:01:19.107: //3656/895FE6DBA43D/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 500 Internal Server Error

Via: SIP/2.0/TCP 192.168.20.11:5060;branch=z9hG4bKdb5a5ee719fe

From: "John Doe" <sip:xxxxxx6100@192.168.20.11>;tag=a90a2100-69e4-430b-9711-887b44c8d5b5-20796515

To: <sip:1xxxxxx7603@192.168.20.5>;tag=46BEA54C-169D

Date: Mon, 02 Apr 2012 15:01:18 GMT

Call-ID: 6ce30680-f791beca-1c97-b14a8c0@192.168.20.11

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=63

Content-Length: 0

*Apr 2 15:01:19.111: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:1xxxxxx7603@192.168.20.5:5060 SIP/2.0

Date: Mon, 02 Apr 2012 14:59:22 GMT

From: "John Doe" <sip:xxxxxx6100@192.168.20.11>;tag=a90a2100-69e4-430b-9711-887b44c8d5b5-20796515

Allow-Events: presence, kpml

Content-Length: 0

To: <sip:1xxxxxx7603@192.168.20.5>;tag=46BEA54C-169D

Call-ID: 6ce30680-f791beca-1c97-b14a8c0@192.168.20.11

Via: SIP/2.0/TCP 192.168.20.11:5060;branch=z9hG4bKdb5a5ee719fe

CSeq: 101 ACK

Max-Forwards: 70

*Apr 2 15:01:19.111: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:1xxxxxx7603@xx.xx.xx.185:5060 SIP/2.0

Via: SIP/2.0/UDP xx.xx.xx.226:5060;branch=z9hG4bK1633CFA

From: "John Doe" <sip:xxxxxx6100@xx.xx.xx.226>;tag=46BEA494-14D2

To: <sip:1xxxxxx7603@xx.xx.xx.185>;tag=3542367562-291291

Date: Mon, 02 Apr 2012 15:01:18 GMT

Call-ID: 8962577B-7C0B11E1-A443D244-DE5765DA@xx.xx.xx.226

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: telephone-event

Content-Length: 0

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Wrong forum, try  "ip telephony".