02-20-2018 06:00 AM - edited 03-17-2019 12:14 PM
Hello,
Opening new thread after following the guidelines given to this thread https://supportforums.cisco.com/t5/ip-telephony/fxo-disconnect-problem/m-p/3331070#M357721 followed almost all recommendations given here but its still not working reliable. Below config works only a couple of days/weeks! Port goes again off-hook.
Have tried two different configs so far as below: a and b
a)
!
voice class custom-cptone MYTONE
dualtone disconnect
frequency 425
cadence 350 350
!
voice-port 0/2/1
trunk-group FXO
supervisory disconnect dualtone mid-call
supervisory custom-cptone MYTONE
connection plar opx 445
description FXO Group
caller-id enable
!
b)
!
voice class custom-cptone MYTONE
dualtone disconnect
frequency 425
cadence 375 375
!
voice-port 0/2/1
trunk-group FXO
supervisory disconnect dualtone mid-call
supervisory custom-cptone MYTONE
timeouts call-disconnect 3
timeouts wait-release 3
connection plar opx 445
description FXO Group
caller-id enable
!
Any additonal config I can try to make this work?
02-20-2018 08:14 AM
02-22-2018 11:52 PM
Hi Nipun,
Not sure but from debug messages, I've seen the server on the telco side is Alcatel-Lucent-HPSS/3.0.3. Based on what others suggested on forum, this requires frequency to be set at 425 and cadence set to 375. Maybe ask them directly about these two parameters?
There was also this website that showed the frequency based on country but that didn't help as it wasn't listed in there. https://www.3amsystems.com/
Thanks!
R.
02-23-2018 12:57 AM
02-23-2018 02:06 AM
02-23-2018 03:28 AM
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