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Gatekeeper License Is Not Yet Activated

Richard Dumag
Level 1
Level 1

We have a 2811 gatekeeper that we are trying to upgrade the IOS to version 15.1(3)T.  Below are messages we see during boot process.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Error in activating feature gatekeeper - User failed to accept EULA

Cisco IOS Software, 2800 Software (C2800NM-IPVOICE_IVS-M), Version 15.1(3)T, RELEASE SOFTWARE (fc1)


*Jan 12 04:34:34.907: %GK-3-GK_LICENSE_EULA_NOT_ACCEPTED:
*********************************************************
WARNING: Gatekeeper License is not yet activated.
Please configure 'no shutdown' under gatekeeper mode
and accept the EULA to activate the Gatekeeper License.
*********************************************************

*Jan 12 04:34:34.911: %LICENSE-1-REQUEST_FAILED: License request for feature gatekeeper 1.0 failed. UDI=CISCO2811:FTX1050A1XZ
*Jan 12 04:34:34.915: %DUAL-5-NBRCHANGE: EIGRP-IPv4 1226: Neighbor 10.88.127.234 (FastEthernet0/0) is up: new adjacency
*Jan 12 04:34:34.919: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 10.88.26.26 port 514 started - CLI initiated
*Jan 12 04:34:34.931: %DUAL-5-NBRCHANGE: EIGRP-IPv4 1226: Neighbor 10.88.127.238 (FastEthernet0/1) is up: new adjacency

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Has anyone encountered these error messages?  The gatekeeper config shows "no shutdown" at the end.  I rolled back the old code as a precaution and thought I'd check here first for some info before doing anything such as "shut/no shut" on the gatekeeper.

Any info on this is appreciated!

1 Accepted Solution

Accepted Solutions

Hello,

that sounds great.

Please rate helpful posts.

Regards,

Marcel

View solution in original post

4 Replies 4

Marcel Ammann
Level 3
Level 3

Hello,

you must activate it on http://www.cisco.com/go/license

Here is a nice whitepaper:

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/gatecont/ps5640/qa_c67_462484.pdf

Kind regards,

Marcel Ammann

Thanks Marcel.  I'm now in the process of ordering the license.

Hello,

that sounds great.

Please rate helpful posts.

Regards,

Marcel

HARISH S
Level 1
Level 1

Hi ,

old post .if you are working in a non production environment ,you can download demo license files provided your routers serial numbers to cisco demo license section .For each router seperate lic file will be there.

Yo can activate after putting the license file to flash

license install example.lic

Thanks,

Harish