Gateway crashed after debug command - how to recover

[Chris Bailey]

Hi - I was troubleshooting an issue out of hours and the voice gateway I was working on crashed after using a debug command

Whats the best way to recover the gateway?

I'm unable to ping it now - do I need someone to reboot it?

Once it comes back up with debugging still be active ?

[Terry Cheema]

Chris if the debug you entered is too processor intensive then the only way to recover is to reboot. After Reboot the debugs are turned off.

Sometimes it becomes too slow but you are still able to access it intermittently if thats the case then you can wait for it become accessible for a small period of time and try to quikly enter u all (undebug all) otherwise if its completely inaccesible your only way to recover is to reboot.

-Terry