05-07-2008 03:45 PM - edited 03-15-2019 10:31 AM
I am trying to troubleshoot an intermittent inbound calling problem.
Right now I have some debugs enabled on the router and that output is being sent to a syslog server.
The calls are all coming inbound on POTS lines.
I have caller-id enabled on the FXO ports in the router.
In the debug output is see "[2/0/12] get_fxo_caller_id:Caller ID receive failed. parseCallerIDString:no data." and also "Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)"
Is there anything else I need to do or check into to get caller id to work?
Could the caller id info be missing because the telco is not sending it?
05-07-2008 08:54 PM
Please paste your config and the best way to do it is running debug vpm signal and debug voice ccapi inou
05-08-2008 11:22 AM
Right on.
Actually I am currently working with TAC on this problem while also doing so research and testing as well.
The debugs are getting sent to a syslog server and the ones currently enabled are:
H.225:
H.225 ASN1 Messages debugging is on
Voice Port Module signaling debugging is on
CCAPI:
debug voip ccapi detail is ON (filter is OFF)
debug voip ccapi inout is ON (filter is OFF)
The example showing voice-port 2/0/12 that I inlcuded in the OP is from the currently enabled debugs sent to the syslog server.
Even with caller id enabled configured on the FXO ports I still cannot see the calling party number as indicated in the OP example.
05-08-2008 11:43 AM
Here is the current (edited) show run:
!
voice-card 0
no dspfarm
dsp services dspfarm
!
voice call send-alert
voice rtp send-recv
!
voice class codec 10
codec preference 1 g711ulaw
codec preference 2 g729r8
!
voice translation-profile prefix9
translate called 10
!
voice-port 2/0/0
description HRIS4 Shop Bay Phone 1 3408
station-id number 760431XXXX
!
voice-port 2/0/1
description HRIS4 Shop Bay Phone 2 3409
station-id number 760431XXXX
!
voice-port 2/0/2
description HRIS4 Fax 3420
station-id number 760431XXXX
!
voice-port 2/0/3
no battery-reversal
description Paging System
!
voice-port 2/0/12
trunk-group PSTN 5
connection plar opx 3400
description 760431XXXX
caller-id enable
!
voice-port 2/0/13
trunk-group PSTN 4
connection plar opx 3421
description 760431XXXX
caller-id enable
!
voice-port 2/0/14
trunk-group PSTN 3
connection plar opx 3422
description 760431XXXX
caller-id enable
!
voice-port 2/0/15
trunk-group PSTN 2
connection plar opx 3423
description 760431XXXX
caller-id enable
!
voice-port 2/0/16
trunk-group PSTN 1
connection plar opx 3424
description 760431XXXX
caller-id enable
!
voice-port 2/0/17
connection plar opx 3407
description direct line for Service 760.431.XXXX
caller-id enable
!
voice-port 2/0/18
connection plar opx 3420
description direct line for fax 760-431-XXXX
!
dspfarm profile 10 conference
description HRIS4_Conferencing
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729r8
maximum sessions 4
associate application SCCP
!
dial-peer voice 90 pots
trunkgroup PSTN
destination-pattern 9T
!
dial-peer voice 91 pots
trunkgroup PSTN
destination-pattern 91[2-9].........
forward-digits 11
!
dial-peer voice 92 pots
trunkgroup PSTN
destination-pattern 9[2-9]......
forward-digits 7
!
dial-peer voice 9911 pots
trunkgroup PSTN
destination-pattern 9911
forward-digits 3
!
dial-peer voice 1000 voip
destination-pattern [0-8]...
voice-class codec 10
session target ipv4:10.176.8.11
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 1001 voip
preference 1
destination-pattern [0-8]...
voice-class codec 10
session target ipv4:10.176.8.10
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 1002 voip
preference 2
destination-pattern [0-8]...
voice-class codec 10
session target ipv4:10.176.8.140
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 1003 voip
destination-pattern #T
voice-class codec 10
session target ipv4:10.176.8.11
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 1004 voip
preference 1
destination-pattern #T
voice-class codec 10
session target ipv4:10.176.8.10
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 1005 voip
preference 2
destination-pattern #T
voice-class codec 10
session target ipv4:10.176.8.140
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 1006 voip
destination-pattern 4....
voice-class codec 10
session target ipv4:10.176.8.11
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 1007 voip
preference 1
destination-pattern 4....
voice-class codec 10
session target ipv4:10.176.8.10
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 1008 voip
preference 2
destination-pattern 4....
voice-class codec 10
session target ipv4:10.176.8.140
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 999200 pots
description HRIS4 Shop Phone 3408
destination-pattern 3408
port 2/0/0
!
dial-peer voice 999201 pots
description HRIS4 Shop Phone 3409
destination-pattern 3409
port 2/0/1
!
dial-peer voice 999202 pots
description HRIS4 fax dial-peer for 4 digit fax
translation-profile incoming prefix9
destination-pattern 3420
port 2/0/2
!
dial-peer voice 999203 pots
description Paging System
destination-pattern #8
port 2/0/3
!
gateway
timer receive-rtp 600
05-20-2008 09:15 AM
The caller id is not showing up because the telco is not sending the data to us.
FWIW my problem has been solved so this thread can be closed.
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