02-09-2014 11:53 PM - edited 03-16-2019 09:40 PM
hello ,
1 - i have h323 gateway with cucm 9x , incoming calls are working for PRI master number only , for DIDs incomming calls are hitting the gateway (no output for debug q931)
02-10-2014 12:18 AM
Hi Aslam,
Did u run teminal monitor [if telneting to GW] and then, run debug isdn q931
now if calls are hitting the GW, check for significant digits and CSS under call routing information---inbound calls.
have u assigned DID numbers to IP phone numbers ? also, check for how many digits are sent by Telco
regds,
aman
02-10-2014 12:37 AM
Thanks for Your reply Aman ,
term monitor is ON. ---
i have PRI line with 20 Channel . and master number is 17xx0223.
ip phone ext is 0223 ( master number ) can not call OUTSIDE
have u assigned DID numbers to IP phone numbers ?
Plz expalain what exactly you waant to know .
02-10-2014 12:49 AM
Hi Aslam,
this means incoming as well as outgoing both are not working.
Have u been given a pool of DID numbers with one master/Pilot number from Telco ? from the same pool, u have given Directory /extension numbers to ip phones ? Please confirm.
regds,
aman
02-10-2014 01:09 AM
Incomming calls are working for master Number -0223
thanks
02-10-2014 02:05 AM
Hi Aslam,
this means you have configured DID Pilot/Master number on one of the IP phone.
You need to configure other DID numbers from the DID pool to IP phones [if provided ] for incoming from outside.
for outgoing calls, check if call is hitting gateway.
regds,
aman
02-10-2014 02:10 AM
Dear Aman
Call is not Hitting the Gateway for outgoing calls
Dialed Number analyser Results :
02-10-2014 02:18 AM
Hi Aslam,
DNA shows BlockPattern
please check the route pattern.
regds,
aman
02-10-2014 02:44 AM
02-10-2014 02:46 AM
Hello Aman ,
i have attached the Snap shot . of RP
02-10-2014 03:02 AM
Check CSS-MOBILE contains PT-MOBILE ? If its not there then assign it and then check.
Thanks
Manish
02-10-2014 03:13 AM
Hello Prasad ,
yes , it is in CSS- MOBILE , any other suggestion ?
thanks
02-10-2014 03:24 AM
Because your RP starts with 9.3xxxxxxx and you are dialing 33000883. Try dialing by with prefix 9 ...i.e. 933000883 and also apply CSS to the phone on the device page.
Thanks
Manish
02-10-2014 04:43 AM
Hi Aslam,
Are u stripping the 9 digit in route pattern ----called party transformation ---disard digits --predot?
regds,
aman
02-10-2014 07:36 AM
Aman ,
yes , i am using discard digits --- predot.
thanks
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