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Hide Extension Number on Internal Calls

faugusto.ti
Level 1
Level 1

Hi Guys,

I'm deploying CUCM 8.5 in a new environment, and for some extensions the DN can't be displayed for internal calls. How can I do that on CUCM?

Thanks a lot

Fernando

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

You can use 'calling party transformation patterns' to hide numbers.

The process is like so:

  • Create a partition (called 'transformations' for example)
  • Create a CSS (called 'calling-transformations' for example) and add the 'transformations' partition
  • In Call Routing/Transformation/Transformation Pattern, add a new pattern. Put it in the 'transformations' partition, so that it matches the DNs you want to hide. If you have lots of DNs, you may need to make lots of copies of the pattern. In the 'calling party tranformation mask' set the DN you want to display instead - for example this might be the number of the department. Alternatively, set the 'Calling Line ID Presentation' field to 'restricted' to show 'unknown number'.
  • Next, assign the new 'calling-transformations' CSS to the device pools of the phones that will RECEIVE the calls - this will probably be all device pools. Reset the phones that will receive the calls (or your test phone).

Regards

Aaron Harrison

Principal Engineer at Logicalis UK

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Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!