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How to Change Exchange Alias in Unity for email ID

lafirzaman
Level 1
Level 1

I've installed Unity UM with Exchange 2007.

My client has more than 1000 users and their email IDs are Firstname.LastName@email.com and their Alias' are Initial+Lastname. Exaple Alias=jsmith and Email=james.smith@email.com.

Now when I integrated exchange for mail store Unity automatically picks up Exchange Alias for email ID combined with domain for unified messaging.

I cannot find any option to chose this. But this is a basic requirement and there must be some options. Can someone explain me how can I overcome this and Unity should be able to send a WAV attachment to email James.Smith@email.com where the Alias is Jsmith?

1 Reply 1

islam.irshaid
Level 1
Level 1

Just make Alias on the Exchange that will pointer to jsmith.

For example make alias for James.Smith point to jsmith

Hope this help