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Phones sporatically resetting in CCM Express

adamm2008
Level 1
Level 1

Having phones in a Call Manager Express setup that are resetting sporatically during the day. The only thing that has recently changed is their Internet connection is DHCP cable modem. I heard that someone had a similar problem and I needed to change the option 150 of the DHCP scope within the router to the Loopback address. I have done that and the phones are still resetting.

1 Reply 1

islam.irshaid
Level 1
Level 1

but before that you can test it by Putting static IP on the phone and monitor it.

please update us

Thanks