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How to configure Call Forward No Answer

munzirk
Level 1
Level 1
Hi,
 

I'm trying to set up one of our receptionist lines to roll over to another line if the receptionist doesnt answer.  I beleive I have things configured correctly, but it doesnt appear to work.  Here is a screen shot from within Call Manager 10.5.  Do I have something ticked wrong?  I have confirmed that that search space does contain this directory number that I am trying to forward to.

Screenshot1 - Shows CFNA configuration

Screeshot2 - Shows Device configuration

 

Thanks,
Munzir

1 Reply 1

Untick the voicemail checkboxes.