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How to convert CP-8861-3PCC-K9= Phone to a CUCM phone

Gia Reynolds
Level 1
Level 1

I recently received a CP-8861-3PCC-K9= Phone from a vendor. I need to convert the phone to be used on CUCM not a 3rd party system. Can this still be done?

5 Replies 5

Jaime Valencia
Cisco Employee
Cisco Employee

Yes, instructions and requirements can be found here:

https://upgrade.cisco.com/

HTH

java

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The solution that was sent will not work. I have a 3rd party phone CP-8861-3PCC-K9= that needs to register to a Call Manager.

Did you open the link and looked at the options on the left???

Did you read the documentation???

HTH

java

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Yes, on both questions. To be clear the phone options are different for 3rd party phone. 

OK, then I don't know what else you're looking for, the MPP->Enterprise option is what does what you want.

HTH

java

if this helps, please rate