How to determine if caller disconnected the call after listening to a specific prompt ?

[dipmehta33]

Hi All,

Is there a report which i can run to determine if caller/customer disconnected the call at any specific audio prompt ?  Example :  We are planning to introduce a new prompt in the middle of our  call flow but would like to monitor if customers disconnect the call after listening to that prompt .

Thanks in advance for your help.

Regards

Dip Mehta

[dipmehta33]

Please note that i am using CVP VXML app and couldnot add call type to achieve this. I understand that i can use call type in microapp to achieve the same.