How to disable voicemail by user

bawanrajcisco · ‎03-28-2010

We have configured voicemail for all users. But some users wants to disable this when they don’t like fwd the call to voice mail . Is it possible to adding a softkey for this ? / any quick other way for users?

We are using CUCM 7.02 Unity connection7 and 7945 phones

Thanks for any clues

Bawanraj

Steven DiStefano · ‎03-29-2010

On the UC500 system, you can CF No Answer or Busy to any destination you desire. It doesnt have to be voicemail.

Or you can override the CF ALL from the phone softkey to a destination you desire.

Not sure I am following your business requirement?

Also, if this is CME / ISR or BE related, this is not the right forum for it.

Steve

Steven Smith · ‎03-30-2010

I would suggest posting this question on the netpro forums, we do not support CUCM here.

http://www.cisco.com/go/netpro

I don't know of a way to prevent the call from call forwarding, but you can call forward all as Steve suggested.

bawanrajcisco · ‎03-31-2010

Thanks Steve and Steven I will post this quotation to ntepro

bawanraj