Hello,
How do I get a firmware migration license to use with Cloud Upgrader so I can change my Cisco CP-8851-K9-RF phone to MPP/3PCC?
I am not a large corporation so therefore don't have a cisco contact # or account rep.
If I cannot get a firmware migration licence from Cisco, is there someone could help with obtaining this via them?
Also, is there a difference between the Cisco IP Phone CP-8851 and just 8851 or is it the same?
Also, is the phone CP-8851-K9-RF eligible to be migrated to MPP/3PCC firmware? There is no version ID on the phone just that SKU (CP8851-K9-RF).
To change the firmware on a phone from enterprise to MPP/3PCC do you need to use the Cisco cloud upgrade tool or can you just flash the firmware manually via tftp/http server?
Please kindly reply to my questions. I have called Cisco support and sales, and they are totally useless and bureaucratic and directed me here. They told me to contact my IT dept and I am a one man company not a mega-corporation.
Thank you very much.
