How to enable USB port on SIP 8961 phone on CME 9.0?

[johndoe123123]

In Cisco CME 9.0, how do you enable the USB port on the 8961 phone handsets for headset usage?

It worked fine in the default phone shipping configuration until I created proper per-phone profiles under voice register on the tftp server.. so something they downloaded in their configuration must have broke/disabled it.

Of course, the documentation tells you how to do it in CUCM but not CME.

[felix.fafard]

I have the same issue, have you found the solution?

Thank you

[Jorge Armijo]

Try:

telephony service  service

phone headsetWidebandEnable 0

no create cnf-files 

create cnf-files

voice register global

no create  profile

create  profile

Then reset the voice register pool.

Give it a try and let us know.

HTH

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

[Robert Thomas]

Can you download the config file using TFTP utility on Windows so we can confirm the contents?