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CM9.1.1 - personal directory cannot update new contact

pratik.rb
Level 3
Level 3

Hi Pros,

Facing a issue with CM 9.1.1 & 8945/6941 IP phones. Whenever we login to IP Phone Personal Directory > Personal Address Book & try to create new Contact and click submit to save it gives a PD Error Message There was an error adding the entry to the personal directory.

Adding contacts via the CCM enduser pages works fine.

Regards,

Pratik

2 Replies 2

pratik.rb
Level 3
Level 3

We seem to be experiencing this same issue as well. Could you possibly direct me on where to find the Personal Directory service log that the bug refers to. I would like to verify this error message there.