How to see any specific date for call history in gateway?

[HeribertoVV]

Hello,

Is there any way to see a specific day for call history in gateway? 

I've been using 

How many calls does gateway save (or time period)?

How can I see calls going through a concrete voice port (FXO or FXS)?

Version of my gateway: 12.4(9)T7, RELEASE SOFTWARE (fc3)

Kind regards,

Heriberto.

[Jitender Bhandari · Accepted solution]

Hi,

you can use CDR reporting for detail check the link below.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/10_0_1/car/CUCM_BK_C885BA46_00_cdr-analysis-reporting-administration-100/CUCM_BK_C885BA46_00_cdr-analysis-reporting-administration-100_chapter_010010.html#CUCM_TK_G6548A24_00

For real time information about FXO \ FXS use below.

show voice call

To display the call status for voice ports on the Cisco router, use the show voice call command in user EXEC or privileged EXEC mode.

Cisco 827, Cisco 1700 Series, and Cisco 7750 with Analog Voice Ports

show voice call [slot/port | status call-id [sample sample-period] | summary]

Cisco 2600, Cisco 3600, Cisco 3700 Series with Analog Voice Ports

show voice call [slot/subunit/port | status call-id [sample sample-period] | summary]

Cisco 2600, Cisco 3600, and Cisco 3700 Series with Digital Voice Ports (with T1 Packet Voice Trunk Network Modules)

show voice call [slot/port:ds0-group | status call-id [sample sample-period] | summary]

Cisco AS5300, Cisco AS5350, Cisco AS5400, Cisco AS5850, Cisco 7200 Series, and Cisco 7500 Series with Digital Voice Ports

show voice call [slot/port:ds0-group | status call-id [sample sample-period] | summary]

Syntax Description

Cisco 827, Cisco 1700 Series, and Cisco 7750 with Analog Voice Ports

:

slot/port	(Optional) A specific analog voice port: •slot—Physical slot in which the analog voice module (AVM) is installed. •port—Analog voice port number. Range is from 1 to 6.
status call-id	(Optional) Displays status of active calls. If call-id is specified, this command displays the status of a specific call.
sample sample-period	(Optional) Status over a specified sampling interval, in seconds. Range is from 1 to 30. Default is 10.
summary	(Optional) Displays current settings and state of voice port, regardless of port activity.

Reference for detail.

http://www.cisco.com/en/US/docs/ios/12_3t/voice/command/reference/vrht_s09_ps5207_TSD_Products_Command_Reference_Chapter.html#wp1296722

HTH

JB

[HeribertoVV]

Thank you for your answer. Yesterday I made a Gateway report but it didn't list some calls the client sent me to check because they were in non-office hours. Telco sent these calls to my client. I will try to convince them that those calls they mentioned weren't made from CUCM to that Gateway.

Kind regards,

Heriberto.

[Jitender Bhandari]

Hi,

if you want to back your statement with data, you can pull CCM logs for the time and do basic call tracing link explained in the below doc.

https://supportforums.cisco.com/document/44911/tracking-h323-calls-cucm-sdi-traces

HTH

JB.

[HeribertoVV]

Thank you very much for this tip, Jitender. I will do that :)

Regards,

Heriberto.

[Jitender Bhandari]

Happy to help.

JB

[Jaime Valencia]

Just to add something, you can algo get CDRs from the GW, but you need to configure them:

http://www.cisco.com/c/en/us/td/docs/ios/voice/cdr/developer/guide/cdrdev/cdrcsv.html