About HeribertoVV

HeribertoVV · 11-26-2024

Hello, Is there any way in Webex CC not to allow a supervisors to see and monitor teams not assigned to them? I have 4 teams and 2 supervisors, each supervisor has 2 teams assigned in "Contact center users" section, but both supervisors can see all a...

HeribertoVV · 02-04-2024

I have aroud 50 locations with IP phones/Users assigned to them in Webex calling. Only 2 of the 50 locations, have a physical local gateway registered-based. If I assign a user to a location with local gateway, he's able to call PSTN, but if I assign...

HeribertoVV · 09-06-2018

Hello, I am trying to register SIP Avaya IP Phones model 9611g to CUCM. I can accomplish this manually by configuring and HTTP server in the IP Phone and my HTTP server contains 46xxsettings.txt file which points to CUCM and then it gets registered a...

HeribertoVV · 05-16-2018

Hello, I'm working with Expressway v8.10 for MRA and B2B calls. For B2B calls, I am able to be called from the outside (incoming calls succeed). But I am not able to call to the outside. Specifically, I want to call to WebEx and to Cisco Spark. ...

HeribertoVV · 09-08-2017

Hello, I am using LPCOR in CME 11 for my SIP IP Phones. I have tested it with calls phone to phone and it works:voice lpcor enablevoice lpcor customgroup 1 Local_Nacionalgroup 2 Celular_044_045group 3 LDIgroup 4 LDMgroup 5 20group 6 40group 7 50group...

HeribertoVV · 02-05-2024

Hello Vaijanath, I did exactly that. I assigned a non used DID to each location and selected the route group created. I think maybe in the future could be possible to have something similiar to local route group in CUCM.

HeribertoVV · 05-16-2018

attached are the configuration files.

HeribertoVV · 03-16-2018

Hello, I just have a question. For the CTI DN, which VM profile I use, the new one with the mask or the "default"? Kind regards.

HeribertoVV · 08-08-2017

Thank you Deepak. With this cop file I now I am able to add Facebook feed to SocialMiner. I have this issue: Since yesterday I can't see any Facebook update. I delete the feed and resync, and I restart the SocialMiner, but now I can't see any facebo...

HeribertoVV · 08-04-2017

Hello Deepak, I have correctly configured SocialMiner feed for Facebook. When I select Reauthorize and save, it sends me to another page and then it goes back and says: Authorization Succeeded. The feed is saved. As I wrote before. I was able to...

Member Since	‎06-18-2014 08:33 AM
Date Last Visited	‎03-05-2025 09:02 AM
Posts	123
Total Helpful Votes Received	16

User Statistics

User Activity

Webex CC Not allow a supervisor to supervise teams not assigned

Enable PSTN Calling (Local Gateway) in location without any gateway

Avaya IP Phone in CUCM v12

Expressway outbound B2B calls fail

LPCOR SIP IP phone applied to dial-peer POTS

Re: Enable PSTN Calling (Local Gateway) in location without any gatewa

Re: Expressway outbound B2B calls fail

Re: Cisco Unity Connection busy message

Thank you Deepak. With this

Hello Deepak,