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Hello,
Is there any way in Webex CC not to allow a supervisors to see and monitor teams not assigned to them? I have 4 teams and 2 supervisors, each supervisor has 2 teams assigned in "Contact center users" section, but both supervisors can see all a...
I have aroud 50 locations with IP phones/Users assigned to them in Webex calling. Only 2 of the 50 locations, have a physical local gateway registered-based. If I assign a user to a location with local gateway, he's able to call PSTN, but if I assign...
Hello,
I am trying to register SIP Avaya IP Phones model 9611g to CUCM. I can accomplish this manually by configuring and HTTP server in the IP Phone and my HTTP server contains 46xxsettings.txt file which points to CUCM and then it gets registered a...
Hello,
I'm working with Expressway v8.10 for MRA and B2B calls. For B2B calls, I am able to be called from the outside (incoming calls succeed). But I am not able to call to the outside. Specifically, I want to call to WebEx and to Cisco Spark.
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Hello, I am using LPCOR in CME 11 for my SIP IP Phones. I have tested it with calls phone to phone and it works:voice lpcor enablevoice lpcor customgroup 1 Local_Nacionalgroup 2 Celular_044_045group 3 LDIgroup 4 LDMgroup 5 20group 6 40group 7 50group...
Hello Vaijanath,
I did exactly that. I assigned a non used DID to each location and selected the route group created. I think maybe in the future could be possible to have something similiar to local route group in CUCM.
Thank you Deepak. With this cop file I now I am able to add Facebook feed to SocialMiner.
I have this issue: Since yesterday I can't see any Facebook update. I delete the feed and resync, and I restart the SocialMiner, but now I can't see any facebo...
Hello Deepak,
I have correctly configured SocialMiner feed for Facebook. When I select Reauthorize and save, it sends me to another page and then it goes back and says:
Authorization Succeeded. The feed is saved.
As I wrote before. I was able to...
