Hello, I am trying to register SIP Avaya IP Phones model 9611g to CUCM. I can accomplish this manually by configuring and HTTP server in the IP Phone and my HTTP server contains 46xxsettings.txt file which points to CUCM and then it gets registered as a Basic Third Party IP-Phone. What I want to do is to config my DHCP pool to tell the IP phone to search 46xxsettings in CUCM. Is it possible? Or there is any other way to "automatically" tell the IP Phone where to look at?  I tried using option 150, 176, 242 with ascii parameters (tftpsrvr, httpsrvr).     Kind regards. ... View more

Hello,   I'm working with Expressway v8.10 for MRA and B2B calls.  For B2B calls, I am able to be called from the outside (incoming calls succeed). But I am not able to call to the outside. Specifically, I want to call to WebEx and to Cisco Spark.   I have a DNS zone defined in Expressway-E and a search rule for this zone. Attached are the screenshots of the configuration.   These are the logs and the search history in Expressway-E:     Search (509) State: Completed Found: False Reason: Not Found Info: Policy Response Type: SIP (INVITE) SIPVariant: Standards-based CallSerial Number: 74b2cec8-a66b-4d22-8b81-33a5449c89bc Tag: e809e5a5-3b1e-4f34-921d-f2e9d159de57 Source (1) Authenticated: False Aliases (1) Alias (1) Type: Url Origin: Unknown Value: hvelazquez@mydomain.com Zone (1) Name: Traversal Server Type: TraversalServer Path (1) Hop (1) Address: 172.20.214.15:5061 Hop (2) Address: 172.20.214.10:5560 Destination (1) Alias (1) Type: Url Origin: Unknown Value: sip:hv@xxx.call.ciscospark.com StartTime: 2018-05-16 10:21:38 Duration: 20.68 SubSearch (1) Type: Transforms Action: Not Transformed ResultAlias (1) Type: Url Origin: Unknown Value: hv@xxx.call.ciscospark.com SubSearch (1) Type: Admin Policy Action: Proxy ResultAlias (1) Type: Url Origin: Unknown Value: hv@xxx.call.ciscospark.com SubSearch (1) Type: FindMe Action: Proxy ResultAlias (1) Type: Url Origin: Unknown Value: hv@xxx.call.ciscospark.com SubSearch (1) Type: Search Rules SearchRule (1) Name: LocalZoneMatch Zone (1) Name: LocalZone Type: Local Protocol: SIP Found: False Reason: Not Found StartTime: 2018-05-16 10:21:38 Duration: 0 Gatekeeper (1) Address: 14.255.255.2:0 Alias (1) Type: Url Origin: Unknown Value: hv@xxx.call.ciscospark.com Zone (2) Name: LocalZone Type: Local Protocol: H323 Found: False Reason: Not Found StartTime: 2018-05-16 10:21:38 Duration: 0 Gatekeeper (1) Address: 14.255.255.2:0 Alias (1) Type: Url Origin: Unknown Value: hv@xxx.call.ciscospark.com SearchRule (3) Name: DNS Zone Zone (1) Name: DNS_Zone Type: DNS Protocol: SIP Found: False Reason: Request Timeout StartTime: 2018-05-16 10:21:38 Duration: 10.36 Gatekeeper (1) Alias (1) Type: Url Origin: Unknown Value: hv@xxx.call.ciscospark.com Zone (2) Name: DNS_Zone Type: DNS Protocol: H323 Found: False Reason: Resolution failed StartTime: 2018-05-16 10:21:58 Duration: 0.11 Gatekeeper (1) Alias (1) Type: Url Origin: Unknown Value: hv@xxx.call.ciscospark.com tvcs: Event="Call Rejected" Service="SIP" Src-ip="172.20.214.15" Src-port="25003" Src-alias-type="SIP" Src-alias="sip:hvelazquez@grupofrisa.com" Dst-alias-type="SIP" Dst-alias="sip:heriberto.velazquez@entercs.call.ciscospark.com" Call-serial-number="74b2cec8-a66b-4d22-8b81-33a5449c89bc" Tag="e809e5a5-3b1e-4f34-921d-f2e9d159de57" Detail="Not Found" Protocol="TLS" Response-code="404" Level="1" UTCTime="2018-05-16 15:21:58,884"     My Expressway-E has advanced networking (two interfaces). I try DNS Lookup and it shows SRV and type A records for the domains I tested. I tested with my Cisco Spark account and with 6656109786@b2b.ciscotac.net (Cisco TAC B2B call tool).   ... View more

Hello,   I am using LPCOR in CME 11 for my SIP IP Phones. I have tested it with calls phone to phone and it works: voice lpcor enable voice lpcor custom group 1 Local_Nacional group 2 Celular_044_045 group 3 LDI group 4 LDM group 5 20 group 6 40 group 7 50 group 8 60 ! voice lpcor policy Local_Nacional service fac no accept Local_Nacional accept 20 fac accept 40 fac accept 50 fac accept 60 fac ! voice lpcor policy Celular_044_045 service fac accept 40 fac accept 50 fac accept 60 fac ! voice lpcor policy LDI service fac accept 50 fac accept 60 fac ! voice lpcor policy LDM service fac accept 60 fac ! voice lpcor policy 20 ! voice lpcor policy 40 ! voice lpcor policy 50 ! voice lpcor policy 60 ! In my test I use two IP phones, one of the has lpcor incoming (key) and the other one has lpcor outgoing (lock) and it works. I will use policies 20, 40, 50 and 60 (keys) for IP Phones (voice register pool and lpcor incoming) and I was thinking to use the othe polices (locks) for dial-peer voice pots. I saw I can apply lpcor to dial-peer voice voip, but not to pots. Is there any way to get this work? I need to limit groups of users to call, for example, to international calls, or long distance, etc. I can only use one lpcor in trunkgroup, so it can't be possible to make what I want if I apply the lpcor in the trunkgroup.   Kind regards. ... View more

Hello, When I add Facebook fan page feed to Social miner, it displays: Facebook authorization Failed. Try editing the feed to reauthorize and save. Last successful fetch NEVER. I did that it suggested to do, but I didn't fix my problem. I restart my socialMiner and nothing happens. I delete de feed and readd, but obtained the same result. This is de URL I used: https://www.facebook.com/CompanyName I was able to add Twitter account Feed, but I can't add Facebook. ... View more

Hello I have a gateway as H.323 integrated to CUCM. When someone calls from PSTN I receive "Unknown number" instead of the phone number of the caller (Caller ID missed).  In voice debugs ccapi I don't see the Caller ID, but in debug vpm I see caller ID received. Also, we did some test with an analog phone an we are able to see the Caller ID. Any suggestions? Gateway version 15.4, 6 FXO ports, caller ID enabled and cptone MX. Telmex provider.  Kind regards,  ... View more