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How to use 88XX phones on Cisco Unified CM 8.6.2

Steve Slay
Level 1
Level 1

I have installed cmterm-88xx-sip.10-2-2-16.cop.sgn file on all Cisco Unified Communications Manager servers in the cluster.

I have restarted the Cisco Tftp service on all Cisco Unified Communications Manager servers in the cluster.

In the Cisco Unified CM Administration;
     Under the Device menu, select Device Settings > Device Defaults.
     There is no listing for the Cisco IP Phone 8811, 8841, 8851 and 8861 models.


What do I need to do to be able to use these new phones on this Cisco Unified CM 8.6.2 system?

 

1 Accepted Solution

Accepted Solutions

You need to install the appropriate device pack. To be honest I'm not sure which one would be best to install. The latest device pack has support for the 8811. The other models were introduced in an earlier device pack release. Not sure if they are included in the latest. 

http://software.cisco.com/download/release.html?mdfid=283782839&flowid=45898&softwareid=282074299&release=8.6(2.26145)&relind=AVAILABLE&rellifecycle=&reltype=latest

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1 Reply 1

You need to install the appropriate device pack. To be honest I'm not sure which one would be best to install. The latest device pack has support for the 8811. The other models were introduced in an earlier device pack release. Not sure if they are included in the latest. 

http://software.cisco.com/download/release.html?mdfid=283782839&flowid=45898&softwareid=282074299&release=8.6(2.26145)&relind=AVAILABLE&rellifecycle=&reltype=latest