05-09-2012 02:25 AM - edited 03-16-2019 11:03 AM
Hi ,
I am running IPCC 7.x version in my network as a stand alone server.
For some promts / scripts when i try to download i am getting an "HTTP status 404 " error. But the same prompts plays properly when there is any call lands on that queue.
Attaching the screen shot of the same. Can someone let me know what could be the issue.
Thanks in advance,
Siddharam
Solved! Go to Solution.
05-09-2012 04:22 AM
Hi Siddharam,
There is a known bug for UCCX 7.X:
CSCta49889 Download a script with filename has space failing with http 404 error
Symptom:
Getting error when downloading the script from the appadmin -script mgmt page
Conditions:
Only if the script file has space in it
Workaround:
none
Further Problem Description:
upload works but download not working
The workaround for the defect would be to use a script without the spaces. If you want you can access the script from C:\ProgramFiles\wfavvid\Scripts\user.
If your script has spaces or special characters, please try the above suggestion.
You can also upgrade to 7.1 for the bug fix.
Regards,
Tere.
If you find this post helpful, please rate!
05-09-2012 04:22 AM
Hi Siddharam,
There is a known bug for UCCX 7.X:
CSCta49889 Download a script with filename has space failing with http 404 error
Symptom:
Getting error when downloading the script from the appadmin -script mgmt page
Conditions:
Only if the script file has space in it
Workaround:
none
Further Problem Description:
upload works but download not working
The workaround for the defect would be to use a script without the spaces. If you want you can access the script from C:\ProgramFiles\wfavvid\Scripts\user.
If your script has spaces or special characters, please try the above suggestion.
You can also upgrade to 7.1 for the bug fix.
Regards,
Tere.
If you find this post helpful, please rate!
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