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Hunt Group Question

ali
Level 1
Level 1

Hi I have a user when they login to their Hunt group it works fine but the Hunt group number does not display on their phone

I have checked the config and everything looks fine

Any Ideas?

Cheers

2 Replies 2

gogasca
Level 10
Level 10

whats the call flow?

what u expect to get on the calling number?

You want to see the Hunt Group in the called party instead of last member answering the call?

If that is the case we can work around it with a CTI RP CFA to HG number and change some service parameter

Please clarify

thanks

Basically we have 4 members of a Hunt group.

They can all log into the Hunt group fine but and everything is working fine callwise

The Hunt group number does not display on two of the handsets

I have checked and all the configs are exactly the same

Any ideas